Shipping policy

Last Updated: June 27, 2026

Thank you for shopping with Krutika Healing Studio. We are committed to delivering your wellness products safely and efficiently. Please read our Shipping Policy carefully before placing an order.

Order Processing

• All orders are processed within 1–3 business days after successful payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During festive seasons, promotional events, or high order volumes, processing may take slightly longer.

Shipping Coverage

We currently ship across India.

If international shipping becomes available in the future, this policy will be updated accordingly.

Estimated Delivery Time

Estimated delivery timelines are:

• Metro Cities: 2–5 business days
• Other Cities & Towns: 4–7 business days
• Remote Locations: 5–10 business days

Please note that delivery timelines are estimates and may vary depending on your location, courier partner, weather conditions, or other unforeseen circumstances.

Shipping Charges

• Shipping charges (if applicable) will be displayed during checkout before payment.
• Any promotional offers such as free shipping will be clearly mentioned on the website.

Order Tracking

Once your order has been shipped, you will receive a confirmation via email or SMS containing your tracking details. You can use the tracking number to monitor your shipment until delivery.

Delivery Attempts

Our courier partners generally make multiple delivery attempts. If delivery cannot be completed due to incorrect address details, customer unavailability, or any other customer-related reason, additional shipping charges may apply for re-dispatch.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details during checkout. Krutika Healing Studio is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Damaged or Lost Shipments

If your package arrives damaged or appears to be lost during transit, please contact us within 48 hours of the expected delivery date.

Please include:

• Your Order Number
• Photographs of the damaged package (if applicable)
• A brief description of the issue

We will work with our courier partner to resolve the matter as quickly as possible.

Delays Beyond Our Control

Delivery may occasionally be delayed due to:

• Natural disasters
• Government restrictions
• Public holidays
• Weather conditions
• Courier service disruptions
• Other unforeseen events

While we strive to deliver every order on time, we appreciate your patience in such situations.